As the severity of the coronavirus outbreak continues to grow, at Gorilla we are determined to keep our people safe and continue to provide a great service to our clients.
In line with the advice from Government this week requesting people to work from home where they possibly can, we have implemented a work from home policy for all of our people. With the full support of our technology partners we already have secure and robust contingency plans in place for remote working scenarios. To provide further support and contingency and until the Government advice changes, we will maintain an office presence on a revolving basis, albeit at a significantly reduced level.
Office hours will be amended to 9am – 5pm until further notice.
Our service commitment of responding to our clients queries (if made before 3pm) the same day will still continue to be met.
We have suspended face to face external meetings but as always, we are more than happy to arrange alternatives such as video calls or telephone conferences.
You’ll still be able to contact us on our direct dials and all post is being dealt with centrally.
We expect no significant interruptions in our service. Our team are fully committed to continue providing the market leading service that you have come to expect and will continue to provide support by phone, email, video conference or any other suitable method of communication. We are very confident that we will continue to support you through these challenging times.
If you have any queries or concerns during this period, please do not hesitate to get in touch with your usual Gorilla contact.
Clearly this is a fast-moving scenario and we will continue to update you if and when we have to adjust in order to react to events.
Wishing you all health and continued prosperity.
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Unit B Lostock Office Park
Bolton BL6 4SG
Monday to Friday
9am - 5pm