HMRC will close 137 of their 170 offices within the next 10 years and these will be replaced by 13 new regional tax centre’s. This is a move taken by the Government as they attempt to cut the Revenue’s budget by hundreds of millions of pounds.
HMRC staff have been made aware about where the new centre’s will be based and how this will impact jobs.
HMRC expect the majority of current staff to be able to move to new offices, but eventually aim to decrease staff numbers over the course of the next decade.
The news is linked with HMRC’s ’10-year modernisation plan’ creating a tax authority fit for the future. These changes are expected to give customers better service at a lower cost to the taxpayer.
HMRC chief executive, Lin Homer commented:
“HMRC has too many expensive, isolated and outdated offices.”
“This makes it difficult for us to collaborate, modernise our ways of working, and make the changes we need to transform our service to customers and clamp down further on the minority who try to cheat the system.”
“The new regional centre’s will bring our staff together in more modern and cost-effective buildings in areas with lower rents.” Homer added.
This news follows the announcement that £45m of HMRC’s budget will be allocated to improve customer services following a release of statistics that presented an inconsistent call handling performance.
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